Shipping Policy
Shipping Policy
Last Updated: July 2026
Thank you for choosing STARCAST. We are committed to delivering your projector quickly and safely. Please read our shipping policy below.
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Order Processing
• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays are processed on the next business day.
• During promotional events or holidays, processing may take slightly longer.
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Shipping Destinations
We currently ship throughout the United States.
Additional countries may become available in the future.
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Estimated Delivery Time
Standard Shipping:
3–7 Business Days
Delivery times are estimates and may vary depending on carrier operations, weather conditions, holidays, or other unforeseen circumstances.
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Shipping Cost
🚚 FREE Standard Shipping on all orders within the United States.
There are no hidden shipping fees.
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Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can track your shipment using the carrier's tracking page.
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Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
STARCAST is not responsible for delays or failed deliveries caused by incorrect customer information.
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Lost or Delayed Packages
If your package appears lost or is significantly delayed:
• Contact the shipping carrier first.
• If additional assistance is needed, contact STARCAST Support.
We'll work with the carrier to resolve the issue as quickly as possible.
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Damaged Deliveries
If your package arrives damaged:
1. Take clear photos of the packaging and product.
2. Contact us within 48 hours of delivery.
3. Include your order number and photos.
We will review your claim and arrange a replacement if applicable.
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Shipping Restrictions
We reserve the right to delay or cancel shipments in cases involving:
• Payment verification
• Suspected fraud
• Incorrect address information
• Natural disasters or carrier disruptions
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Contact
Questions about shipping?
Email: starcastcinema.usa@gmail.com
Our support team will be happy to assist you.